EsimExe:
Smart eSIM Connectivity
Discover custom eSIM packages that match your device needs. Travel anywhere while staying connected without roaming expenses.
Zero charges
Maintain connectivity while traveling
without concern for roaming fees
Keep Both SIMs
Continue using your local SIM for
calls while eSIM manages internet
Fast Install
Set up and activate your eSIM
in just a few minutes
Top Destinations
Pick your destination and find a data plan that suits your needs
Frequently Asked Questions
Find helpful information to answer your questions
General
What is data roaming?
Data roaming refers to using mobile internet services when you’re outside your carrier’s network coverage, particularly during international travel. Your phone connects through local networks in the destination country, which usually comes with premium pricing. Without proper planning, casual internet use abroad can generate substantial unexpected charges on your monthly bill.
Error: "This code is no longer valid" when scanning eSIM QR code
This issue commonly occurs from partial scans caused by weak internet connections or VPN interference. Switch off your VPN and retry scanning, or manually enter the activation details.
Checking eSIM installation status:
- Android devices: Navigate to Settings > System > About phone > SIM status to view the ICCID
- iPhone devices: Open Settings > General > About to check the ICCID
The new ICCID will appear once installation is complete.
Important: eSIM QR codes work only once. Contact our support team at [support email] if you experience errors on your initial scan.
What eSIM plans are available?
Three types of eSIM plans are offered:
- Country Plans – Targeted for individual countries, perfect for single-destination travelers
- Regional Plans – Span multiple countries within specific regions, offering wider coverage for multi-country trips
- Lifetime Plans – Unlimited duration plans without expiration dates, ideal for long-term connectivity needs
Each plan provides various data allowances tailored to your travel requirements and destination choices.
For detailed information, browse our available plans.
Will the eSIM work with my mobile device?
eSIM functions with compatible unlocked devices such as smartphones, tablets, and mobile hotspots. Support includes major models from Apple (iPhone, iPad), Samsung Galaxy, Google Nexus, LG, and numerous other manufacturers.
Note: Verify your device’s compatibility (link to Compatible devices page) prior to making a purchase.
Will the eSIM work with my mobile device?
eSIM technology is compatible with unlocked devices including smartphones, tablets, and hotspots. Major supported brands feature models from Apple (iPhone, iPad), Samsung Galaxy, Google Nexus, LG, and various other manufacturers.
Essential: Confirm your device compatibility (link to Compatible devices page) before buying an eSIM plan.
eSIM Activation & Setup
How to activate eSIM
Follow these steps to activate your eSIM:
- Use the QR code: You’ll get a QR code sent to your email or available in your user account (link to account – > Active eSIMs) after purchase. Scan it with your device’s camera.
- Enter code manually: If scanning doesn’t work, input the activation code manually using the provided details.
- Confirm activation: Check your device settings to verify successful eSIM installation and activation. The new ICCID (SIM Card ID) should appear once complete.
How to Set Up eSIM on iOS Devices
Navigate to Settings: Open the Settings application on your iPhone.
- Select Mobile Data: Choose Mobile Data, then select Add Data Plan.
- Use Camera to Scan: Point your iPhone’s camera at the eSIM QR code provided.
- Create a Label: Assign a name to identify the new eSIM, like “Business” or “International”.
- Finalize Activation: The eSIM will be activated, allowing you to manage data plans through Settings.
How to Set Up an eSIM on Android Devices
Option 1: QR Code Method
- Launch Settings: Open Settings on your Android phone.
- Navigate to Network: Choose Connections > SIM Card Manager or Mobile Network.
- Create Mobile Plan: Select Add Mobile Plan.
- Capture QR Code: Point your camera at the eSIM QR code supplied.
- Turn On Data Services: Post-installation, verify Data and Roaming are switched on for travel use.
- Finish Setup: Complete the process by following screen instructions.
Option 2: Manual Code Entry
- Access Settings: Navigate to Settings > Connections > SIM Card Manager.
- Create Mobile Plan: Select Add Mobile Plan.
- Enter Code Manually: Choose manual entry and input the provided activation code.
- Confirm Data Settings: After setup, check that Data and Roaming are both enabled.
- Finalize Activation: Complete the remaining activation steps.
Problem-Solving Guide
- Maintain a stable internet or Wi-Fi connection.
- Disable VPNs or interfering applications.
- Reboot your device if installation encounters issues.
Confirm eSIM Setup
Billing & Payments
Are there any hidden fees in my eSIM plan?
No, there are no hidden fees. The price you see for your eSIM plan includes all taxes and charges. However, if you’re using additional services like data add-ons, those will be clearly listed at checkout.
How do I manage my eSIM billing?
You can easily manage your billing by logging into your account on our website. From there, you can view your payment history, update your payment method, and track your subscription status.
How can I view my billing history?
You can view your billing history by logging into your account and navigating to the “Billing” or “Payment History” section. This will show you a detailed list of past transactions, including plan purchases and any additional charges.
What payment methods do you accept?
We accept a variety of payment methods including credit and debit cards and other secure payment options. You can choose your preferred method during checkout.